It is carefully handcrafted by our company from 925 sterling silver. Unfortunately, returns or exchanges are not possible for personalized products. Our stylish products that you can present to your loved ones or yourself are packaged in an equally elegant gift box. You can add any notes you want to the packages. The average chain length for necklace products is between 42+5 cm. It varies depending on the model. We wish you to use our products in happy days……