DEAR CUSTOMER, THE PRODUCT YOU HAVE PURCHASED WILL BE STURDY PACKAGED FROM THE STORE AND DELIVERED TO YOU. YOU CAN REQUEST CAMERA IMAGES AND PHOTOGRAPHS TO PROVE THAT THE PRODUCT IS STURDY AND CAREFULLY PACKAGED. RETURNS - EXCHANGES FOR PRODUCTS THAT ARE BROKEN DURING CARGO WILL BE ABSOLUTELY NOT ACCEPTED. WE THANK YOU FOR YOUR UNDERSTANDING. REGARDS...