The product is sent in 2 packages. ( 1 package belongs to the chairs - the other 1 package belongs to the table - ) You can contact the cargo company about the missing packages. All packages are shipped on the same day. Thanks to the foot pads at the end of the legs, you can use it even on sloping ground. Electrostatic paint was used on the metal surface of the legs. Perfect harmony and elegance were achieved thanks to the thickening technique and PVC edge banding on the wooden part. Wooden and metal furniture must be sold with a warranty certificate in accordance with the Warranty Certificate Regulation, and the minimum warranty period to be applied by the sellers is 2 years.