This product will be shipped by [page="merchant_info"]OUR DOCTOR[/page] . Free returns within 15 days. For detailed information, click [page="return_conditions"][/page]. It is produced naturally fermented at home using traditional methods - without any additives, preservatives or artificial vinegar acids. Important reminder: Mother of vinegar can form over a period of time. This mother of vinegar does not indicate that your vinegar has spoiled. You can continue to use your vinegar by straining these vinegar mothers that form as fermentation continues.