This item will be shipped by [page="merchant_info"]ROMA SILVERS[/page] . Free returns within 15 days. For detailed information, click [page="return_conditions"][/page]. It is 925 sterling silver. Our products are handmade. While using your products, keep them away from substances such as perfumes and shampoos. Protect from bath-pool water and sea water. If not in use, keep it in a closed box.